analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software.
to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies
Our goal is to assist our clients in becoming more productive and profitable through the development of processes that utilize their employees' knowledge, skills and abilities to the fullest.
We accomplish this by sharing leading-edge knowledge and... Read More