Job Detail

Virtual Relationship Manager - Pay Near By Technoloiges

Date Posted: Jan 25, 2021
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Job Detail

  • Location:
    Chennai, Tamil Nadu, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Any Degree
  • Apply Before:
    Mar 31, 2021

Job Description

Greetings..! Position - Virtual Relationship Manager Job location - Porur /Chennai Qualification -Any degree language Know -Hindi Immediate Joining · Sales:- - Right cross-sell of products basis profiling and engagement. - Penetration of products across groups. - Sales across all product segments - Income to be generated at a customer level. · Interaction Quality: - Achieve Quality benchmarks defined from time to time. - Complete and accurate capture of call interactions, including profiling thereby aiding relationship management. Customer Engagement: - Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate &complete capture of interaction details. - Call handling as per defined standards. - Accurate resolution for customer queries. - Profiling of customers in order to cross-sell /Upsell - Accurate logging and resolution of complaints. - Attrition control of customers - Regular interactions with the customers and proactively assessing customer needs. - Deepening relationship by cross-selling 'sticky products' like Micro ATM, Bill Pay, Insurance, etc. Required Skills, Planning and Organizing Skills - Sales skills - Interpersonal Skills - Influencing and Rapport building Skills - Communication - Knowledge of Competition - Awareness of banking regulations ct -9361116914


Company Overview

Chennai, Tamil Nadu, India

Nearby Technologies Pvt. Ltd. is a DIPP Certified Fintech Company registered under The Startup India program of Government of India, set up in April 2016 by a team of professionals with experience in Digital Banking & Payments industry. The team work... Read More

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